Frequently Asked Questions
- Who can I call?
- Who can I email?
- Competition
- Your notes
- How do I seach by title?
- Why can't I find listings with apostrophes?
- How do I search for recently updated listings?
- How do I search by location?
- How can I see other projects that people have worked on?
- How do I cancel my account?
Who can I call? Jan 28, 2010
You can call the office at 818-570-CREW (818-570-2739)
Patrick Graham (publisher)(sales)
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Who can I email? Jan 28, 2010
For billing questions, support@btlnews.com.
For tech support, patrick.graham@btlnews.com
For listing questions or updates, sandra.howatt@btlnews.com
For sales and marketing,
patrick.graham@btlnews.com or sandra.howatt@btlnews.com ^top
Competition Mar 20, 2009
I've put together a list of other production listings services. Feel free to shop around. We're still the only service that is 24/7 live and updated daily.
If I've left anybody off, just let me know and I'll put you on the list.
Production Reference Services www.prodrefservice.com - $75 / mo, $780 / year.
Production Leads http://productionleads.com - $83 / mo, $549 / year.
The Mercury Production Report www.mercuryreport.net - $52 / mo, $416 / year.
Production Alert www.productionalertusa.com - $50 / mo, $375 / year. ^top
Your notes Sep 16, 2009
If you suspend your account for any reason, your account is still active and so are your notes. If you return, all you need to do is login using your email and password then right under your name in the upper right corner of the screen will say Subscribe Now. Click on it to subscribe.
All of your notes and history will be there. ^top
How do I seach by title? Oct 06, 2009
It’s not necessary to use all the words in the title. For example, you know there’s a movie in development about Harry Houdini. Just type in Houdini and if the name is in the title, the title will pop up. ^top
Why can't I find listings with apostrophes? Oct 06, 2009
The database does not like apostrophes. For example, if you want to know the status of “Where’s Waldo,” type “Where” or “Waldo.” If you type Where’s Waldo, no listing will show up. ^top
How do I search for recently updated listings? Oct 06, 2009
To get a quick view of what’s been modified recently, go to “In List View” and click on “Modified.” All the listings will be in the order of the date modified, from the most recent to the earliest.If you click on the various stages of status, you can further modify your search.
For example: You want to know which films are in pre-production: Place check marks
in “Motion Picture” and “Pre-production.” Then, if you wish to know what the most recent entries are, click on “Modified.”
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How do I search by location? Oct 06, 2009
You may search by Location only in “Paper View.” Type in the name of the City, State or Country. It is best to type in the City name without typing the State name. For example: If you want to know about films in the State of Illinois, type “Illinois.” If you want to know about projects in Chicago, type “Chicago.” ^top
How can I see other projects that people have worked on? Oct 06, 2009
When you click on a project in the database, you may click on any name in the crew listed to see what other projects that person is attached to. ^top
How do I cancel my account? May 21, 2010
Log into your account and click on the "My Account & Notes" tab and then click on the cancel button. ^top